Privacy Policy and Refund Policy for Brevia Studio

At Brevia Studio, we prioritize your privacy and strive to provide transparent policies regarding our services and refund procedures. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you utilize our services, encompassing web design and development, app design and development, branding, old logo vectorization, video editing, and SEO.

1. Information Collection
a. Personal Information

We may collect personal information such as your name, email address, phone number, and payment details when you engage with our services or contact us for inquiries.

b. Usage Information

We collect usage information such as IP addresses, browser type, device type, pages visited, and timestamps for analytical purposes to improve our services.

2. Use of Information

a. Service Delivery

We use your personal information to provide you with the services you request, including web design and development, app design and development, branding, old logo vectorization, video editing, and SEO services.

b. Communication

We may use your contact information to communicate with you regarding your projects, inquiries, updates, and promotions related to our services.

c. Analytics

We use usage information to analyze trends, monitor the effectiveness of our services, and enhance the user experience.

3. Information Sharing

a. Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our services, processing payments, or conducting analytics. These service providers are obligated to maintain the confidentiality and security of your information.

b. Legal Compliance

We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

a. Security Measures

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

b. No Absolute Security

Despite our efforts to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5.Payment Process for Brevia Studio

Phase 1: Initial 50% Payment

• Description: Upon agreement to proceed with the project, the client is required to make an initial payment of 50% of the total project cost.
• Purpose: This payment initiates the project and covers initial planning, resource allocation, and commencement of work.
  
  

Phase 2: 25% Payment after Second Phase Completion

• Description: After completion of the second phase of the project (as defined in the project milestones or timeline), the client is invoiced for an additional 25% of the total project cost.
• Purpose: This payment signifies progress in the project and covers the completion of significant project milestones or deliverables.
  
  

Phase 3: Final 25% Payment upon Overall Delivery

• Description: Upon completion and overall delivery of the project, including all agreed-upon deliverables, the client is required to make the final payment of 25% of the total project cost.
• Purpose: This payment finalizes the project and ensures all remaining aspects, revisions, and final adjustments are completed to the client’s satisfaction.
• Payment Transaction: We use Razor pay for payment transaction includes all type of payment methods. 
  
  

6. Refund Policy
7. Refund Availability:

Refunds are available up until the start of Phase 3.

1. After Phase 3:

Once the client has approved and accepted the overall delivery of the project, no refunds will be provided.

c. Dissatisfaction with Work

If you are dissatisfied with the completed work, Brevia Studio will make reasonable efforts to address your concerns. However, no refunds will be provided once the work has been delivered and approved.

D. Requesting a Refund

To request a refund, please contact us within the specified timeframe and provide relevant details regarding the reason for the refund request. We will review your request and process the refund in accordance with our refund policy.

7. Your Choices

a. Access, Update, or Delete Information

You have the right to access, update, or delete your personal information by contacting us.

b. Opt-Out

You can opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to this Privacy and Refund Policy

We reserve the right to update this Privacy and Refund Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised Policy on our website or through other appropriate channels.

10. Contact Us

If you have any questions, concerns, or complaints regarding our Privacy and Refund Policy or practices, please contact us at breviastudio@gmail.com.

By using our services, you agree to the terms of this Privacy and Refund Policy. If you do not agree with any part of this Policy, please do not use our services.